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1. Hours of operation:
Monday -Friday PST 8:00-5:00
Call Toll Free 800-867-7496
Web site 24 / 7

2. Customer Service
Monday -Friday 8:00 till 5:00
Send all correspondence to:
Weapons Edge
32935 Dune Rd 14
Newberry Springs, CA. 92365

Please note: Correspondence is best facilitated by phone, email is not 100% reliable and it may take us a day or two to respond. If you send us an email regarding an order please be sure to give us the full name used to place the order and the order ID to help us locate your information in our database. Phone in queries are taken care of in real time. They are much more accurate and immediate, with less chance of error than email correspondence.

Automatic Knife Release
We only ship automatic knives to authorized persons with a signed release form, Click HERE for the form. Or Use the Contact Page and we can email you the release.

3. Payments
1. Credit Cards: Our secure card processor is safest way to purchase on the net. We accept USA based Visa, MasterCard, Discover, American Express and e-checks.
All credit cards are verified as to name and shipping address. We will only accept orders from the person whose name and address is on file with the credit card company as an authorized buyer. We will only ship to the address and person who is verified by the credit card company. Once your order has been processed we will send an email to the address used to place the order, alerting you that we have shipped your order.
Please note: Due to a large amount of internet fraud involving International Credit Cards, orders must be shipped to the card holders address on record.
2. Money Orders, Cashiers Checks: Call us and we can give you a total amount for your order. We do not hold merchandise, but we will refund any amount that you are over by one dollar or greater. We will not issue cash refunds that are less than $1.00.
3. Wire transfers for international orders are excepted, a $16 charge applies. Contact us via email for more information.
4. Checks: Sorry, we do not accept checks.

5. Warranties:
We are not a warranty repair station and do not guarantee products or a product's performance. Please return all warranty claims to the manufacturer. We will be glad to assist you with address and phone numbers. We only sell factory fresh - new products. Defective products are the sole responsibility of the manufacturer.

6. Changing Processed Orders:
Be sure to have your complete order ready when you call, mail, or place an order on the web. We cannot add to, combine multiple orders, remove from, initiate a price check, or change your order in any manner after it has been received. Phone orders are processed as soon as we hang up, and Web orders are locked as soon as they are received. Be sure to be accurate and double check your mailing address and email address, especially on mail in and web orders.

7. Age:
You must be 18 or older to order merchandise or a catalog. If under 18, please have your parent or legal guardian place the order, and/or request our list. We will not knowingly process an order, or send a catalog to an underage person.

All references to Weapons Edge will be "WE". All references to the knives, accessories, or products we may sell will be collectively referred to as "merchandise".When you order or purchase any merchandise from WE by any method, you represent by your actions as a condition of purchase that you:
1. are at least 18 and of legal age to purchase the merchandise ordered, and that the merchandise can be legally purchased and possessed by you under your applicable Local, State, County, City, and Federal laws.
2. understand and agree that WE does not offer any guarantee of performance or expectation, and that the merchandise by its very nature may be dangerous and potentially lethal. And that you assume all risks associated with ownership and use of the merchandise, and will not hold WE responsible or liable for any injury resulting from ownership, use, misuse, or defect.

9. Purchasing Policy: By purchasing from this site, the buyer assumes the full and complete responsibility of having ascertained, and complied with all applicable local, state, federal and international laws with regard to the possession and use of any item purchased from Weapons Edge. Review your local municipal and state laws before ordering if you are in doubt. ABSOLUTELY NO SALES TO MINORS. The buyer represents that products ordered would be used in a lawful manner and that he/she is of legal age. Weapons Edge will not be held liable for the misuse of any product, please review Weapons Edge Warranty information for complete coverage terms.

10. Representation:
Weapons Edge does its best to correctly represent products it sells, with photo, price and copy. Sometimes we make mistakes. If such a mistake should occur, your order will be corrected to reflect the proper information. Thanks for your understanding.

11. Shortages / Damages:
Shortages and shipping damage must be reported within 24 hours of receipt of goods. You must keep all shipping boxes, invoices and packing: without them claims will be denied. UPS or USPS will want to inspect them. Call us for instructions to insure proper credit or replacement.

12. Pricing:
We try to maintain pricing listed in our catalogs but reserve the right to change any prices at any time, without prior notification. Please check with your sales representative for any pricing changes. Mail-order prices are good only through our mail-order division. All prices are null and void with the issuance of a new catalog or update. Prices may be subject to limited availability on some items. NO over the counter sales at these prices.

13. Inventory Levels:
Our inventory levels are updated once a day. Items shown on various pages may be out of stock when ordered. We will email you if inventory is inadequate to process your order and give you the choice to backorder, or ship what is in stock, or substitute. To guarantee that inventory is in stock call 800-867-7496 (8:00- 5:00 PST M-F) and place your order by phone.

14. Stock Checks:
We will be happy to check stock on our 800 number or by email but please understand that inventory levels change by the minute, what we have in stock when we answer your queries may not be in stock by the time you place your order.
To guarantee that inventory is in stock call 800-867-7496 (8:00- 5:00 PST M-F) and place your order by phone.

15. Privacy:
Our customers and their private information is Sacred to us. We do not share customer information with anyone for any reason. NEVER HAVE..NEVER WILL!

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